The Internet Service Providers’ Association
The Internet Service Providers’ Association (ISPA) is an Industry Representative Body, in terms of the Electronic Communications and Transactions Act. It was formed on 6 June 1996 and currently represents in excess of 175 Internet service providers with a diverse range of services and target markets. Members include non-profit providers and educational networks, as well as commercial service providers.
Since its launch, ISPA has played an important role in the development of South Africa’s communications and Internet policy. ISPA has participated in policy discussions, made numerous presentations to policy makers on key legislative processes and produces regular advisories for its members on regulatory issues. All members are bound to a Code of Conduct, which ensures good practice in the industry, by requiring all members to meet certain standards in terms of privacy, consumer protection, spam and protection of minors.
ISPA has operated the Johannesburg Internet exchange (JINX) since 1996. This exchange point serves as a means to keep South African traffic within the country’s borders. This reduces the traffic on international Internet links and provides consumers with improved access to South African networks. In 2009 ISPA re-launched the Cape Town Internet Exchange (CINX) allowing Cape Town-based ISPs to economically peer traffic in this region as well.
In partnership with UniForum SA, ISPA operates a computer skills training program for educators from underprivileged schools. Since inception, approximately 1818 teachers have been successfully trained. Every year the SuperTeacher award ceremony takes place during iWeek. The award recognises teachers who have participated in the training project and successfully imparted their newly-acquired knowledge to their local communities.
ISPA holds general meetings once every quarter, and runs a number of workshops (e.g. IPv6, spam, licensing for ISPs and compliance with various regulations) during the year to deal with issues and concerns either raised by the members or of relevance to the industry.










